Author：
Andrea L. Kavanaugh, Edward A. Fox, Steven D. Sheetz, Seungwon Yang, Lin Tzy Li, Donald J. Shoemaker, Apostol Natsev & Lexing Xie

Year：
2012

References：
Social media use by government: From the routine to the critical

Link：
Click here

Publication：
Government Information Quarterly, Volume 29, Issue 4, 2012, pp. 480 - 491