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E-service quality as antecedent to e-satisfaction: The moderating effect of culture

Author：
Carmen M. Sabiote, Dolores M. Frías & J. Alberto Castañeda

Year：
2012

References：
E-service quality as antecedent to e-satisfaction: The moderating effect of culture

Link：
Click here

Publication：
Online Information Review, Volume 36, Issue 2, 2012, pp. 157 - 174


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Taiwan E-Governance Research Center is supported by the Ministry of Digital Affairs, Taiwan.
Taiwan E-Governance Research Center,National Chengchi University, 
No.64, Sec. 2, ZhiNan Rd., Wenshan District, Taipei City, 11605, Taiwan (R.O.C)
Tel：+886-2-2939-3091 # 67525, 67526  email：tegrdec@gmail.com

Taiwan E-Governance Research Center is supported by the Ministry of Digital Affairs, Taiwan.
Taiwan E-Governance Research Center,National Chengchi University,

No.64, Sec. 2, ZhiNan Rd., Wenshan District, Taipei City, 11605, Taiwan (R.O.C)
Tel：+886-2-2939-3091 # 67525, 67526;email: tegrdec@gmail.com

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