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Impact of Citizen Relationship Management (CRM) on Government: Evidence from U.S. Local Governments

Author：
Christopher G. Reddick

Year：
2010

References：
Impact of Citizen Relationship Management (CRM) on Government: Evidence from U.S. Local Governments

Link：
Click here

Publication：
Journal of E-Governance, 2010, Volume 33, Issue 2, pp. 88 - 99


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Taiwan E-Governance Research Center,National Chengchi University, 
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Taiwan E-Governance Research Center is supported by the Ministry of Digital Affairs, Taiwan.
Taiwan E-Governance Research Center,National Chengchi University,

No.64, Sec. 2, ZhiNan Rd., Wenshan District, Taipei City, 11605, Taiwan (R.O.C)
Tel：+886-2-2939-3091 # 67525, 67526;email: tegrdec@gmail.com

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