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Citizens as customers: Exploring the future of CRM in UK local government

Author：
Stephen F. King

Year：
2007

References：
Citizens as customers: Exploring the future of CRM in UK local government

Link：
Click here

Publication：
Government Information Quarterly, Volume 24, Issue 1, 2007, pp. 47 – 63


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Taiwan E-Governance Research Center,National Chengchi University, 
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Taiwan E-Governance Research Center is supported by the Ministry of Digital Affairs, Taiwan.
Taiwan E-Governance Research Center,National Chengchi University,

No.64, Sec. 2, ZhiNan Rd., Wenshan District, Taipei City, 11605, Taiwan (R.O.C)
Tel：+886-2-2939-3091 # 67525, 67526;email: tegrdec@gmail.com

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