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Customer Relationship Management (CRM) in E-Government: A Relational Perspective

Author：
Shan-Ling Pan, Chee-Wee Tan & Eric T. K. Lim

Year：
2006

References：
Customer Relationship Management (CRM) in E-Government: A Relational Perspective

Link：
Click here

Publication：
Decision Support Systems, Volume 42, Issue 1, 2006, pp. 237 - 250


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Taiwan E-Governance Research Center is supported by the Ministry of Digital Affairs, Taiwan.
Taiwan E-Governance Research Center,National Chengchi University, 
No.64, Sec. 2, ZhiNan Rd., Wenshan District, Taipei City, 11605, Taiwan (R.O.C)
Tel：+886-2-2939-3091 # 67525, 67526  email：tegrdec@gmail.com

Taiwan E-Governance Research Center is supported by the Ministry of Digital Affairs, Taiwan.
Taiwan E-Governance Research Center,National Chengchi University,

No.64, Sec. 2, ZhiNan Rd., Wenshan District, Taipei City, 11605, Taiwan (R.O.C)
Tel：+886-2-2939-3091 # 67525, 67526;email: tegrdec@gmail.com

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