English referencesTotal 4055 References
| Title |
Author |
Year |
| What makes you continuously use chatbot services? Evidence from chinese online travel agencies |
Lin Li, Kyung Young Lee, Emmanuel Emokpae & Sung-Byung Yang |
2021 |
| The adoption of artificial intelligence and robotics in the hotel industry: prospects and challenges |
Kichan Nam, Christopher S. Dutt, Prakash Chathoth, Abdelkader Daghfous & M. Sajid Khan |
2021 |
| Man vs machine: examining the three themes of service robotics in tourism and hospitality |
Aikaterini Manthiou, Phil Klaus, Volker G. Kuppelwieser & William Reeves |
2021 |
| Challenges in re-designing operations and jobs to embody AI and robotics in services. Findings from a case in the hospitality industry |
Erica Mingotto, Federica Montaguti & Michele Tamma |
2021 |
| Trustworthy artificial intelligence |
Scott Thiebes, Sebastian Lins & Ali Sunyaev |
2021 |
| AI-based chatbots in customer service and their effects on user compliance |
Martin Adam, Michael Wessel & Alexander Benlian |
2021 |
| User preferences for privacy features in digital assistants |
Frank Ebbers, Jan Zibuschka, Christian Zimmermann & Oliver Hinz |
2021 |
| Hybrid intelligence in hospitals: towards a research agenda for collaboration |
Milad MirbabaieStefan StieglitzNicholas R. J. Frick |
2021 |
| How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents |
Sara MoussawiMarios KoufarisRaquel Benbunan-Fich |
2021 |
| Social enterprises in electronic markets: web localization or standardization |
Mamoun Benmamoun, Hadi Alhor, Christine Ascencio & Woojong Sim |
2021 |